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18th Annual Women Leaders in Healthcare Conference
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When: Thursday, September 26, 2019
Where: Sheraton Framingham Hotel & Conference Center
United States

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More Information and to Register:


Thursday, September 26, 2019
8 a.m. - 2:30 p.m.

Sheraton Framingham Hotel
Framingham, MA
$199 MHA Member Rate
$329 Non-Member Rate

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Keynote Speaker: 

The Fine Art of Building Business Relationships and Expanding Networks: One Conversation at a Time

Debra Fine, Trainer & Bestselling Author

Leaders learn technical skills required for career success, often overlooking the importance of conversation, networking, and rapport-building skills. The ability to talk easily with anyone is a learned skill, not a personality trait. Acquiring it will help expand networks for promotion and growth, increase influence and visibility within organizations, and cultivate connections within the community at large. You’ll also be able to leave a positive impression that lasts longer than an exchange of business cards. In the competitive world of business, more emphasis is placed on developing personal business relationships than has been expected in the past. Individuals who avoid opportunities to meet new people or whose conversations are frozen will limit themselves professionally as well as personally.

This fast-paced, informative, and interactive session offers tools to:

• Make the most of networking and meeting opportunities
• Strike up conversations and keep them going
• Master introductions and remember names
• Develop rapport with stake holders
• Become an “active” listener
• Overcome communication barriers
• Handle awkward situations
• Come up with topics to discuss
• Avoid conversation “killers”
• Prepare for successful conversation
• Exit conversations with grace
• Feel more at ease at award receptions, banquets, receptions, and networking events
• Come across as composed and self-assured when talking to people or entertaining clients at conventions, trade shows, and other work-related functions

 About Debra:
Fine began her career as an engineer, an occupation that allowed her to maintain her natural shyness and avoid situations that required social and personal interactions. Now a long-time member of the National Speakers Association and the Global Speakers Federation, she presents and trains audiences across the globe. Fine designs her presentations and researches her books to teach technically oriented professionals conversation skills and business networking techniques that help in developing business relationships, gaining visibility and building rapport in the workplace.

Her bestselling books – The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Networking Skills—and Leave a Positive Impression (Hachette); and The Fine Art of the Big Talk: How to Win Clients, Deliver Great Presentations, and Solve Conflicts at Work (Hachette) – have been translated and published in more than two dozen countries. Just released is Debra's third in the “Fine Art” series: Beyond Texting: The Fine Art of Face-to-Face Communication for Teenagers (Canon).